Resources

Stripe risk knowledge base.

Everything merchants need to know about dispute rates, account freezes, payment health, and staying safe on Stripe. Built from real data across hundreds of merchant cases.

Stripe Account Health

Thresholds, triggers, and how to stay safe

Read the full guide

Disputes & Chargebacks

Fighting, folding, and preventing disputes

Read the full guide

Account Freezes & Recovery

What to do when your account is frozen

Read the full guide

Payment Health & Radar

Decline rates, blocked payments, and Radar configuration

Read the full guide

PayCanary Product

How monitoring, the vault, and crisis response work

Read the full guide

Stripe risk knowledge base.

Stripe Account Health

What is Stripe’s dispute rate freeze threshold?

How do I prevent my Stripe account from being frozen?

What triggers a Stripe account review, freeze, or suspension?

What is the MATCH list and can Stripe put me on it?

Why did Stripe freeze my account after a sales spike?

Disputes & Chargebacks

Do won disputes still count against my Stripe dispute rate?

Should I refund a customer or fight a Stripe dispute?

How much does a Stripe dispute cost?

What evidence wins a Stripe dispute?

Account Freezes & Recovery

What should I do in the first 24 hours of a Stripe freeze?

How long does a Stripe account freeze last?

Can I get my money out of a frozen Stripe account?

Why is Stripe support not responding to my case?

Payment Health & Radar

Why is Stripe blocking my legitimate customers’ payments?

What is a card testing attack and how do I stop it?

Should I enable 3D Secure on all transactions?

PayCanary Product

Is PayCanary affiliated with Stripe?

How is the Stripe risk score calculated?

Do I need to connect my Stripe account?

What happens during a Crisis Response?

Can you guarantee my Stripe account won’t be frozen?